Student Life


FAQ for Students

What can I expect at my first appointment?

Typically you will spend the first appointment, called an assessment, completing paperwork with your counselor that provides him/her with basic information such as your contact information and demographic information. This information will also include a symptoms checklist and a brief description of why you made the choice to request counseling services. You will also be asked to read information regarding appointments and confidentiality and sign a document stating that this was provided to you and was explained to you by your counselor. You will then talk with the counselor about your current concerns, why you are seeking counseling at this time, and information regarding your history and family. It is important that you share any information you feel would be important for your counselor to know. At the end of your session, your counselor will make some preliminary reactions or give some input and you will decide together about future counseling sessions.

How do I know if I need counseling?

Students seek counseling for several reasons. Often-times individuals will report feeling “stuck” as they try to work out a personal problem. Although many issues bring students into counseling, some common themes included depression, anxiety, problems transitioning into college life, relationship problems, eating disorders or concerns, family issues, substance abuse, academic stress or concerns with friends and family. If you are unsure if your concerns can be helped while working with a counselor, we encourage you to make an appointment during which you can work with the counselor to determine if you would like to return.

What is counseling? How does it work?

Counseling is essentially a “partnership” that is formed between the client and the counselor. Through this partnership or relationship the client can begin to find healing and help. You will work with your counselor to form a collaborative team in a nurturing and caring environment. You will identify goals to move you towards feeling better and the tasks that will need to be completed to accomplish these goals.

Although counseling can be hard and sometimes uncomfortable, your counselor will respect your right to talk about difficult information and will not force you to talk about things you don′t feel comfortable with. Your counselor may at some point feel there is a need to talk about an issue you might be avoiding; however, this will be done in an environment of caring and collaboration.

Is what I say confidential?

Yes. Everything you say will be kept confidential. There are rare occasions in which a counselor feels the safety of a client or another student is at risk and at that point the counselor will be required to disclose information.

What if people find out I′m seeing a counselor?

Counseling sessions are confidential and will not be part of your academic transcript. Typically, the only way someone will find out you are coming to the Health & Wellness Center Center is if you share that information with them. You may even find that you want to tell a select number of people that you are seeking help.

Shouldn′t I be strong enough or have faith enough to solve my own problems?

Choosing to ask for help when you are struggling is a sign of strength and maturity. God makes it clear that we are to seek the counsel of others when we are experiencing pain.

How long does counseling last?

Counseling typically lasts 50-60 minutes and takes place one time a week. However, you and your counselor might decide that you would benefit from more or less frequent appointments. The length of time a student will stay in counseling varies depending on the reason they sought counseling, but most students will attend counseling for 3-8 sessions. There is no session limit on the number of sessions you are eligible for. As long as you are an enrolled Geneva student, counseling is available for you.

What does it cost?

Counseling services are free if you are a current Geneva student, with priority given to current traditional undergraduate students.

How do I schedule an appointment?

There are a few options. You could use this online form. After this online form is completed, it will immediately be emailed directly to the Director at You can also call us at 724-847-4081 to schedule an appointment.

If I feel I need to speak to someone immediately, is that possible?

If there is an immediate concern we will do our best to meet with you immediately. It is recommended that you schedule appointments in advance if possible.

My roommate is really struggling with an issue, and I am having a hard time coping with it. Can I come in and talk about how her situation is affecting me?

Yes, if you are having difficulty with roommates, friends, or others in your life, please feel free to speak to a counselor.